A FAMILY TRADITION SINCE 1965

Privacy Policy

We are committed to protecting your privacy. This privacy policy discloses how we obtain and use personal information collected on The Frame and Art Factory. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These policies may be changed at any time, but any changes will be posted here so please review this policy regularly.

The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted on those sites.

Personal information

We may collect certain information about your visit such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the internet; the date and time you access the site; the pages that you access while at the site and the internet address of the website from which you linked directly to our site. This information is used to help improve the site, analyze trends, and administer the site.

Using The Frame and Art Factory website requires the following information:

  • Name / Billing Details / Email Address / Cell Phone Number / Password

The following optional information will be used to manage your account and can be voluntarily added to your profile. Certain information is required in order to process a transaction:

  • Gender / Language / Race/ Date of birth / Facebook account / various other demographic data/ Credit Card details (not stored by us)/ Debit Card details (not stored by us)

The personal information above is collected, stored, processed and used for the following purposes: User registration and account management; Provision of services offered by The Frame and Art Factory; As market research to improve our service; Dispatch communication on specials and promotions.

Any analysis is carried out with no relation to the personal data. The user will remain anonymous.

Sharing of data

The Frame and Art Factory may from time to time share your information with its stakeholders, including participating vendors.

Data access

The customer can demand access to personal data stored in The Frame and Art Factory database by requesting it. We will also remove your data from our database on request, unless there is a legal reason why we need to keep the data. Access can be gained, the data can be corrected, and any concerns related to the use of your data can be raised by writing to sales@frameandart.co.za. Please include a certified copy of your identity document.

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